At NeWise Home, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services. By continuing to use this website, you consent to the practices described below. If you do not agree with these terms, please do not use our site.

Information We Collect

To provide personalized services and enhance your experience, we may gather the following types of information:

• Personal Details: Voluntarily provided information such as your name, email address, phone number, and any other data shared via forms, chats, or service requests.

• Demographic Information: General data such as your region, age bracket, and service interests, which help us improve and tailor our offerings.

• Usage Insights: Information about your activity on our website, including visited pages, session duration, and interaction patterns.

• Technical Data: Information like your IP address, browser type, device specifications, and operating system. This data is typically collected through cookies and similar tracking technologies.

How We Use Your Information

The data we collect supports the following purposes:

• Responding to your inquiries, service appointments, and customer support needs.

• Improving website performance and content relevance.

• Sending relevant updates, service notifications, and promotional messages (where permitted).

• Analyzing user behavior to refine operations and offerings.

• Maintaining compliance with legal obligations and ensuring the safety of your data.

Cookies and Tracking Technologies

NeWise Home uses cookies, web beacons, and other tracking tools to improve site functionality, understand visitor behavior, and provide a customized browsing experience. You may control cookie settings through your browser. Disabling cookies may limit some features of the site.

Links to Other Websites

Our website may include links to third-party websites for your convenience. Please be aware that NeWise Home is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before submitting any personal data.

Your Rights and Choices

As a user of our website, you are entitled to the following rights:

• Access and update your personal information.

• Understand how your data is used, shared, and stored.

• Opt out of marketing communications at any time.

• Request deletion of your data, where legally permissible.

California Residents – Your CCPA Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Request to access personal information we have collected about you.

• Request the deletion of your personal information.

• Opt out of the sale of your personal data (Note: NeWise Home does not sell personal data).

To make a CCPA-related request, please use the contact information provided below.

Special Notice for New York Residents

Residents of New York impacted by domestic violence may submit a valid Order of Protection. NeWise Home will handle your information with heightened confidentiality to ensure your safety and privacy.

How We Protect Your Data

We use industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. While we take every reasonable step to protect your data, no system is completely secure. We encourage you to avoid sharing sensitive information unless necessary.

Policy Updates

We may update this Privacy Policy to reflect changes in our practices or relevant laws. Updates will be posted to this page, and your continued use of our site indicates acceptance of those changes.

Contact Us

If you have questions about this Privacy Policy or wish to make a data-related request, please contact:

NeWise Home – Legal Department
627 Oak Creek Dr Cedar Hill, TX 75104 United States